Privacy Policy
Last updated: April 2025
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
When you place an order or interact with our store, we may collect the following information:
- Phone number — Required for order confirmation and delivery coordination via WhatsApp.
- City/Location — Optional, used to estimate delivery times.
- Order details — Products purchased, quantities, and order total.
We do not collect email addresses, payment card information, or any other sensitive personal data unless voluntarily provided.
2. How We Use Your Information
- To process and fulfill your orders.
- To communicate with you about your order status via WhatsApp.
- To improve our products and customer service.
- To send promotional offers (only with your consent).
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Shipping partners — To deliver your order.
- Legal authorities — If required by law.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction. Our website uses SSL encryption to secure data transmission.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your personal data.
- Opt out of promotional communications at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us via WhatsApp or email at support@seeloves.shop.