Return & Refund Policy

7-Day Return Policy

We offer a 7-day return window from the date of delivery. Your satisfaction is our priority.

Return Eligibility

Item is in its original, unopened, and unused condition

Return is requested within 7 days of delivery

Item received is damaged, defective, or incorrect

Non-Returnable Items

Items that have been opened, used, or partially consumed

Items returned after the 7-day return window

Items damaged due to misuse by the customer

How to Request a Return

Contact us via WhatsApp within 7 days of receiving your order.
Provide your order number and reason for the return.
Our team will review your request and provide return instructions within 24 hours.
Ship the item back in its original packaging.

Refund Process

Once we receive and inspect the returned item, we will process your refund.
Refunds for COD orders will be issued via bank transfer within 5-7 business days.
You may also choose to receive store credit or a replacement product.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately via WhatsApp with photos of the product. We will arrange a free replacement or full refund at no additional cost to you.

Questions about returns? Contact us via WhatsApp or email at support@seeloves.shop